Customer Testimonials

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DealerRater Dec 1, 2024

Enjoyed working with Brent to meet my family needs for a new vehicle. He listened to our feedback for each vehicle and found an option that worked for us.

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DealerRater Nov 30, 2024

It was a great experience from start to finish! Thank you Raul and Jim Ellis.

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DealerRater Nov 29, 2024

Everyone was very welcoming. It was a smooth process buying my very first new car.

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DealerRater Nov 28, 2024

Brent Jones took care of us all the way. Professional auto consultant that I highly recommend. The experience at this dealership was far superior to several others we had visited. Also need to include his identical twin brother Brett who closed out the deal in finance. Both served too which makes me feel good to support them.

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DealerRater Nov 27, 2024

Brent was great to work with. He listened to what we wanted and worked hard to find us the right car for us. Ultimately the dealership didn’t have exactly what we wanted and we were able to find our car at another VW dealership. But we absolutely will come back to Jim Ellis VW and Brent the next time we’re looking for a car.

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DealerRater Nov 24, 2024

Raul was a pleasure to work with. Knowledgable, friendly, and helpful even after the transaction was completed. Great experience overall!

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DealerRater Nov 23, 2024

Raul is an excellent salesman! This is our second purchase with him, and we will continue to purchase from him!

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DealerRater Nov 19, 2024

Greg was great. A real gent, very helpful and responsive and it was a real pleasure to do business with him. No pressure, quality information, honest and a seamless , quick transaction. Thanks Greg, very much appreciated !

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DealerRater Nov 19, 2024

10/10! Easy as could be. Your thoughtfulness and kindness is much appreciated. Thank you, Greg Landry!

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DealerRater Nov 18, 2024

Pleasant experience. Raul was very knowledgeable and helpful. We would work with Raul in the future

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DealerRater Nov 17, 2024

Brent worked so very hard with me to help me find the right car. He followed up every time I asked a question and could not have been more patient with me. Thank you for the excellent service.

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DealerRater Nov 14, 2024

10/10 service! Will recommend Greg to everyone wanting to buy o sale a new car!

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DealerRater Nov 14, 2024

This is my 4th VW and 2nd from Jim Ellis. Raul was great! No pressure, no sales tactics, just pure professionalism and complete knowledge of VW. I’ll be returning for service and when needed, a new car. Thanks, Raul!

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DealerRater Nov 13, 2024

Greg was very helpful and knowledgeable. He made everything easier and a smooth and seamless transaction. I appreciate his kindness and humor as well.

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DealerRater Nov 12, 2024

Pleasant experience from start to finish. No high pressure and very willing to assist with all information. The team altogether worked to make us a great deal.

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DealerRater Nov 11, 2024

Greg was great to work with and made the entire process very easy. He is extremely knowledgeable and professional. He helped me choose exactly the best new car when deciding to trade my Kia. I will recommend him and Jim Ellis to friends and family!

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DealerRater Nov 10, 2024

Greg made the entire process seamless and easy. I will definitely use his services in the future. The experience was a pleasant one. The offer was respectful.

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DealerRater Nov 9, 2024

Greg was a pleasure to deal with! He got me the best deal for our 2012 Lexus ES350 when we replaced it with a new car. Everything was done quickly and efficiently. He was very professional and personable. I will definitely consider doing business with Jim Ellis VW of Kennesaw again the next time I need a car!

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Facebook Nov 8, 2024

Kyle in the service department is professional, timely and maintains excellent communication on updates. I appreciate his attention to detail and follow through. I had a great experience and will return to him again. 5 Stars. - Shelton Krantz

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DealerRater Nov 7, 2024

Brent was so helpful in helping us find our car! He was friendly and very knowledgeable! We appreciate his hard work!

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DealerRater Nov 5, 2024

Greg was extremely knowledgeable helpful and professional. Greg answered all my questions and explained everything to me and was very thorough. Greg was great to work with a great experience.

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DealerRater Nov 5, 2024

Brent made our buying experience enjoyable. My wife, Sharon and I were very pleased with his patients and attention to detail. We have dealt with Jim Ellis dealerships in the past, and have never had a bad experience.

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DealerRater Nov 3, 2024

Brent is the man!!! Super helpful and great experience with this team. Highly recommend for your car

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DealerRater Nov 2, 2024

Really enjoyed working with Greg. Very friendly, knowledgeable, and professional. An asset to Jim Ellis dealerships.

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DealerRater Oct 26, 2024

Answered every question, very knowledgeable. Stayed in contact with us and made sure we had everything we needed to close the deal.

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DealerRater Oct 24, 2024

Brent was incredible! He went above and beyond to help us find the perfect vehicle. He spent extra time answering all the questions I had and put up with all my extra special requests. We are so incredibly happy with our experience here.

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DealerRater Oct 21, 2024

Easy to work with, upfront with cost and options, Gary was very pleasant, and attentive to anything asked or was needed

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DealerRater Oct 20, 2024

I am very appreciative to Greg for his help, professionalism and for making the process easy and efficient!

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DealerRater Oct 20, 2024

Brent As well as the entire sales team was super helpful and knowledgeable about any in every question I had. They also kept everything super easy for my first car purchase.

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DealerRater Oct 19, 2024

Great communication and very friendly. Always kept us informed and answered any questions we had.

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DealerRater Oct 17, 2024

Raul was great. Had everything ready to go and the transaction was fast and simple. A great car buying experience.

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DealerRater Oct 17, 2024

Greg was a pleasure to work with. Professional, knowledgeable, and down to earth. The experience exceeded my expectations.

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DealerRater Oct 13, 2024

Incredible experience! Ordered car from Germany and waited 4 months for it to arrive. Was working with another sales person that unfortunately left and Brent stepped up and got everything in motion for us once car got delivered. Brent was professional, knowledgeable and extremely pleasant to work with. Andrew came in and saved the day working a trade with our current car. Lastly, Jose sealed the deal in financing with a great presentation of all warranties and making us extremely comfortable with competitive financing. It was totally worth the wait- love my new gti!!! Will definitely refer everyone to Jim Ellis- ...

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DealerRater Oct 12, 2024

Greg was very helpful and informative. He answered my questions and shared details with me that I wouldn’t have otherwise known

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DealerRater Oct 11, 2024

Raul was very easy to work with. answering all of my questions, while putting no pressure on me regarding my purchase decision. Would gladly go to Raul again, when it's time to buy my next car.

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DealerRater Oct 9, 2024

Brent was wonderful and guided us through a successful purchase. He was knowledgeable about the car and the process. We had some issues with our bank and he was able to figure out alternatives that worked. My daughter is very happy with her new (to her) car. Thanks for everything, Brent! We highly recommend Jim Ellis Volkswagen and especially Brent Jones.

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DealerRater Oct 8, 2024

Greg was responsive, attentive and provided great service. His straight forward approach was refreshing and his offer(s) are very competitive.

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DealerRater Oct 2, 2024

Greg is the most effective and efficient individual that I've ever worked with. He provided timely responses and detailed information throughout our interactions. He worked through the process at my pace and never pressured me to change my mind.

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DealerRater Sep 24, 2024

Raul was great to work with. Very informative and patient. He answered all questions and showed me a lot of cars. He spent most of the day with me, helping me find the right car. I appreciate that.

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DealerRater Sep 24, 2024

Raul was excellent in helping us into our new GTI. He was very thorough in explaining the features of the car and was at no point pushy. It was a pleasure dealing with him.

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DealerRater Sep 23, 2024

Brent did a great job helping us select the right vehicle to fit our needs. He was easy to talk to and answered all the questions we had.

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DealerRater Sep 22, 2024

My husband and I recently purchased a car from Jim Ellis Volkswagen Kennesaw, and we can honestly say it was one of the best car-buying experiences we’ve ever had. From start to finish, everything was seamless, and the standout was our amazing car salesman, Gary. Unlike the typical pushy sales approach, Gary was incredibly patient, knowledgeable, and genuinely interested in helping me find the right car for our family, not just making a sale. He took the time to answer all of our questions, walk us through the car's features and technology, and let us go out our ...

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DealerRater Sep 18, 2024

What a fantastic car buying experience! After suffering through an hour of high pressure sales tactics at a broker, we had the pleasure of working with Brent Jones and Jaron Harrison. Jaron's first question to us was "How can we make your day better", and they delivered. From the test drive to the paperwork, they communicated each step of the process and eliminated any mystery. I would highly recommend this dynamic duo if you're in the market for a new or used vehicle.

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DealerRater Sep 18, 2024

The selling experience was great. Greg Landry did a great job and made things really easy and fair.

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DealerRater Sep 10, 2024

Great guy! Honest, charismatic, and clearly a loving father. Greg is the only person I’d go to from now on for any vehicle sold by Jim Ellis. When he says he will beat any local dealer, he means it! Shop with confidence!

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DealerRater Sep 6, 2024

Brent made the car buying experience not only easy, but very enjoyable at the same time. Could not stop laughing while I was there and would highly recommend to anyone looking forward to a new car.

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DealerRater Sep 4, 2024

Brent made our car buying experience very easy. I would work with him again any time.

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DealerRater Aug 30, 2024

Raul was an exceptional sales person. He was helpful and extremely knowledgeable. He walked us through the finer points of the vehicle and answered all of our questions. I would highly recommend anyone in the market for a car to speak with Raul. Car buying is in general a very stressful and time consuming process but Raul walked us through seamlessly.

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DealerRater Aug 27, 2024

I worked with Gary to purchase my car. He was very attentive, personable, and easy to work with. We enjoyed working with him and would absolutely go back to him in the future.

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DealerRater Aug 26, 2024

Greg was very helpful, friendly and professional in selling my 2003 Lincoln Town Car. The process was a breeze, for which I am grateful.

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Facebook Aug 20, 2024

I had a very good sales experience! Gary Mollere was very helpful with helping me out. I have a 2006 Ram 1500 and it’s been a while since I made a new/newer vehicle purchase. I came in and bought a 2022 Dodge Charger R/T, Indigo Blue My whole experience was great! Sales and the financial staff. Would definitely recommend this dealership!

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DealerRater Aug 19, 2024

I’ve purchased from 3 different Jim Ellis dealerships and this was, by far, the best. The level of professionalism and knowledge was exceptional.

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DealerRater Aug 12, 2024

Excellent, friendly sales and service from Raul!Great follow thru and communication after the sale and effortless delivery of vehicle.

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DealerRater Aug 10, 2024

Raul was professional and helpful. He made the process easy and Jim Ellis facility was clean and everyone was very friendly. Our family has bought all our cars since 2019 from Jim Ellis.

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DealerRater Aug 7, 2024

Raul was not only very helpful, he was also very patient to explain everything to us. He made our buying experience very easy and would highly recommend him to anyone looking to purchase a new vehicle.

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DealerRater Aug 4, 2024

Brent was very helpful. He made the buying experience painless. I appreciated his willingness to answer all of my questions.

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DealerRater Jul 27, 2024

Brent worked closely with me to help me purchase the vehicle that would be the best fit for me. His easygoing manner made my purchase much less stressful.

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DealerRater Jul 27, 2024

I originally went here due to proximity, but my entire experience was leagues better than any other dealer I’ve bought from before. There really was no arguing over price, and they got to the point as fast as possible for me.

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DealerRater Jul 24, 2024

This is my 3rd new vehicle from jim ellis. They have alot of vehicles in the lot and sales team are very knowledgeable and cooperative. It was again a great experience.

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DealerRater Jul 22, 2024

Kind and accommodating all the way through the process. Overall a great time experience with them!

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DealerRater Jul 20, 2024

Very professional and easy to deal with! We dread buying vehicles but they made the process smooth and efficient.

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DealerRater Jul 20, 2024

He responded my questions and request very quickly. Even when he was taking off, he replied text. I appreciated his help.

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Facebook Jul 19, 2024

Kyle was great very friendly and professional . I highly recommend Jim Ellis.

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Google Jul 16, 2024

Let me just tell you if you are in the market for a new car you NEED to go and see Craig! He was super helpful, very thorough and super friendly! I will definitely be a repeat customer!

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DealerRater Jul 16, 2024

Brent made the car-buying process simple and pleasant. He was thorough in answering any questions we had and explaining each step of the process..

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DealerRater Jul 13, 2024

I really enjoyed working with Jim. From start to finish he showed nothing but respect and I especially appreciate his patience with me and my family. We would love to see Jim and Jose again on a future purchase.

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DealerRater Jul 10, 2024

Professional service, very friendly, and nice atmosphere, I recommend it to anyone who wants to buy a car.Thank you 😀

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DealerRater Jul 7, 2024

Raul Sanchez was a joy to work with! We needed to get used cars for our family, and Raul was able to show us options that best fit our needs. He was very patient and took the time to explain everything to us. We are very thankful for our experience, and will return if we ever need another car!

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DealerRater Jul 6, 2024

Very pleased with Jim Ellis Volkswagen of Kennesaw. Very clean and nice inside. All employees we talked to were very kind and helpful.

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DealerRater Jul 6, 2024

My 2 daughters are heading to college in August, so they need cars. I took 1 daughter to Jim Ellis VW and was fortunate to work with Raul Sanchez. We explained what we were looking for, and he found exactly what we needed. We took her car for a test-drive and knew we'd found the car of my daughter's dreams. He also showed us another car for my other daughter that she'd may like. We returned on Friday so my other daughter could test-drive the one we'd spotted for her. The purchasing process for both cars went smoothly ...

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DealerRater Jul 2, 2024

Raul was great to work with and helped us find a great car for our daughter.

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Facebook Jun 29, 2024

I had the best interaction with a salesman by the name of Jaron. I told him what I was looking for in a vehicle and he delivered. I, first said to myself don’t fall in love with the first vehicle you see but that wasn’t the case. Once, he opened the vehicle and adjusted the seat, I sat down and fell in Love. I have back problems and the height of vehicle as well as the comfort was more than I had anticipated. Thanks, again Jaron

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Google Jun 18, 2024

Kyle is the best advisor. Very fast and great with people

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Google Jun 18, 2024

Omar was fantastic! Visit him at Jim Ellis when you are ready to buy your new Volkswagen. Excellent experience all around, from both Omar in sales and Craig in management. Five Stars!

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Google Jun 16, 2024

Kyle was very thorough and helpful. He was a pleasure to assist me during my visit

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Google Jun 15, 2024

Great vehicle purchase experience worked with Jaronh as my sales person very professional and worked hard to make or deal go smooth

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Facebook Jun 15, 2024

Kyle with the service center was amazing. He was extremely friendly and made sure everything was taken care of for us. I would definitely come back for additional services.

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Google Jun 15, 2024

Great experience and the service from Kyle was great.It was a quick and easy process for a new engine cover on my Mk8 gti.

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Google Jun 15, 2024

Jim Ellis always gets me in and out in a timely manner, usually before the time they say. I showed up earlier on a Saturday with no appointment. They installed wiper blades and did the normal inspection in about 20 minutes. Kyle was a new person I worked with and he was very helpful.

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Google Jun 15, 2024

Good people, good parts & service.

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DealerRater Jun 15, 2024

Jim was excellent in helping us find the right vehicle for our needs, Jim’s knowledge and willingness to help went above and beyond . Great job Jim.

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Google Jun 14, 2024

Colton did a fantastic job, keeping us informed the whole time that our car was in the shop. They even cleaned it before they gave it back to us. Anyone who’s looking for a place to get their car serviced, or somewhere to buy a new car. I would highly recommend.

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DealerRater Jun 14, 2024

Raul took his time and showed us several vehicles and we were able to test drive as many as we asked for. His patience and expertise was top notch! Was a pleasure working with him. The dealership had a large inventory and the vehicles offered were all in presentable condition. Dealership was extremely clean and modern and the staff were friendly. Really nice shopping experience.

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Google Jun 13, 2024

Excellent I enjoy to come to Jim Ellis VW👍

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DealerRater Jun 13, 2024

Great dealership! Everyone is so nice including the facility. Easy access to everything you need! I look forward to having the car serviced here!

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DealerRater Jun 13, 2024

Great Experience! Dealer was very kind and informative. Would recommend to friends and family! Love my new car!

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DealerRater Jun 13, 2024

I thoroughly enjoyed my car purchase experience at Jim Ellis Volkswagen of Kennesaw. Everyone was very friendly and knowledgeable. They were also very helpful in understanding what I wanted and needed from my next vehicle. I am enjoying, my new to me, Volkswagen Atlas.

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DealerRater Jun 12, 2024

Raul was VERY helpful to us also, very accommodating and Helping us make the right decision we would definitely recommend him to family and friends. Mr. Sanchez understood I need and wants and gave us sound decisions on how we should approach purchasing a vehicle.

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DealerRater Jun 12, 2024

Awesome dealership!!! Salesman Jim was very helpful on helping me find what I wanted in a car

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Google Jun 11, 2024

Great service

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Google Jun 11, 2024

From the moment we met Jaron, we were impressed with him. He made our car buying experience, painless, and efficient. I would recommend this young man to any of my friends or family that was in need of a new vehicle.

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Google Jun 11, 2024

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Google Jun 11, 2024

I had an exceptional experience with the Jim Ellis Volkswagen Kennesaw dealership! I live in Pooler, GA and reached out to them on a Thursday, by Saturday evening my car was delivered to me in perfect condition. Brent helped me a great deal. He was incredibly friendly and helpful, ensuring that all my questions were answered and my needs were met. The vehicle selection was impressive, with a wide range of Volkswagen models to choose from. The pricing was fair, and the dealership even offered some great deals and incentives. I traded my car in and they gave me a ...

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Google Jun 10, 2024

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Google Jun 10, 2024

Took my car in to have its first maintenance service and Kyle was the employee that worked with me to make sure all of my needs were taken care of. He was awesome and even made sure questions that I had not concerning the oil change and maintenance were answered. I would definitely give him 5 stars!

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DealerRater Jun 10, 2024

Very smooth process, I enjoyed every minute of my experience at Volkswagen. With the help of Raul, he made my first time purchasing a vehicle effortless! Thank you!

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Google Jun 8, 2024

Colton was amazing and very informative!

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Google Jun 8, 2024

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Google Jun 8, 2024

Brent was amazing. He is so friendly and helpful. Highly recommend.

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Google Jun 6, 2024

I purchased a ‘24 VW Atlas at Jim Ellis through Cem ‘Jim’ Baydemir. Cem at the folks at Jim Ellis kept the process quick and easy. I was out the door with my new Atlas about 3 hours after I walked on the lot and that time included the test drive. Cem and the employees at Jim Ellis are professional and very efficient. I definitely recommend Jim Ellis Volkswagen if you are shopping for a new or used vehicle.


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