First and foremost, we want you to know that we value the health and safety of our customers and staff. As a business, Jim Ellis Volkswagen of Kennesaw is taking the extra steps necessary to maintain a healthy and sanitary workplace while still meeting our customers' needs.

We continue to monitor information from state health authorities and the CDC for their guidance and recommendations on how we can help to prevent the spread of this virus.

To learn more about the steps Jim Ellis has in place, please check out our Volkswagen COVID-19 practices page.

Our Volkswagen Service Department has created its own practices to benefit and protect our walk-in service customers, as well as our pick-up and delivery service customers. Our top priority is the safety of our employees and customers, so we've created our very own Volkswagen Service COVID-19 practices. We want to make sure all of our customers feel safe and welcome in our dealership during these times.

Our Volkswagen Service COVID-19 steps include:

  • Thorough cleanings of all dealership facilities daily.
  • Sanitizing gel and foam stations available on-site.
  • Providing our staff with specific instructions on hand washing and the importance of staying home if they are not feeling well.
  • Adhering to the recommended six feet of social distance from other staff and customers
  • Free vehicle pick-up & delivery within a 15-mile radius.
  • We'll send our own driver with their own Personal Protective Equipment for your vehicle to ensure your safety as well as ours.
  • MyKaarma allows our Service Advisors to communicate with our customer via this app. Customers can also pay their full service balance on their phones, giving them a contactless free visit with us.
To learn more about our Volkswagen Service COVID-19 practices, please check out the information below. 
Mike is our Service vehicle driver, and will always be prepared with PPE when picking up and delivering your vehicle! 

Please click here to view our current Volkswagen Service Specials. To schedule your next service visit with us, please use our new and improved scheduling tool.


  • Monday 7:30 AM - 7:00 PM
  • Tuesday 7:30 AM - 7:00 PM
  • Wednesday 7:30 AM - 7:00 PM
  • Thursday 7:30 AM - 7:00 PM
  • Friday 7:30 AM - 7:00 PM
  • Saturday 7:30 AM - 7:00 PM
  • Sunday Closed